March 14, 2003

Mr. Charles Gifford, Chair and CEO
Fleet Bank
1 Federal St.
Boston, MA 02110

Dear Mr. Gifford,

I am writing to express my disappointment with the events that have unfolded recently
related to the closing of the personal accounts of some of Ptech's Muslim employees.
These accounts were closed with out without a clear and justifiable explanation. On
February 3, 2003, the Massachusetts' chapter of the American-Arab Anti-Discrimination
Committee wrote a letter of inquiry requesting a meeting with you. They have not
received a response from you. 

The closing of these accounts and your lack of responsiveness create a concern that
FleetBank is engaging in discriminatory behavior. I take your silence as a clear sign
of your indifference to the concerns of our organization and the Arab and Muslim
communities at large. In addition, I am further disturbed to learn that other accounts
of Arabs and Muslims have been closed without providing any reason. 

I am writing again to request that you schedule a meeting with the ADCMA in hopes that
you will address these concerns. If again, you neglect to respond, I will encourage my
friends, family members, community members and business leaders who bank with you, to
withdraw their accounts from Fleet in protest of your Bank's actions.

Sincerely,